Volunteer Role: Chaplaincy Volunteer visitor
Volunteer Role Description 2021
Volunteer Role: Chaplaincy Volunteer visitor
Location: Hospital sites as required
Volunteers will assist the Lead Chaplain and other members of the Chaplaincy team to provide pastoral care for patients and their families. On a daily basis Chaplains are involved with patients, with wide-ranging physical, religious, spiritual and pastoral needs.
Support is given through informal sharing with the Chaplaincy team, Volunteer Co-ordinator, placement supervisor and access to training.
WHAT THE ROLE INVOLVES:
Liaise with Lead Chaplain/Chaplaincy Team to co-ordinate visiting
Assist as part of a multi-disciplinary health care team in a modern holistic approach to health care where physical, social and spiritual needs are recognised and met
Visit patients in designated areas/wards as appropriate, offering support and friendship. This may or may not be done on a denominational/faith basis
To notify Chaplains when patients (or others) may request their services
To advise Chaplains when a patient has requested their own faith community to be informed of hospitalisation
To participate in in-service training as provided by The Belfast Health and Social Care Trust, the Chaplaincy Organisations and Associations to which members of the Department are affiliated and the respective denominations
To maintain regular communication with and accountability to the respective Church/faith/belief community
To observe professional and pastoral codes of confidentiality, including Chaplaincy Code of Conduct, with regards to patients, relatives or staff ensuring compliance at all times with the requirements of the Data Protection Legislation
Where the volunteer may assist with sacramental ministry, they must have appropriate training and authorization from their own Church/Faith/Belief community
Any additional tasks must not be undertaken without liaising with the Lead Chaplain/Volunteer Co-ordinator/Placement Supervisor first.
Attend Volunteer Core Induction and relevant training sessions.
Report concerns and health and safety issues to the Placement Supervisor.
Adhere to the policies and procedures of the Belfast Trust and other relevant Chaplaincy organisations
Skills and Qualities Required:
Need to enjoy spending time with people on a one-to-one basis
Be sensitive and trustworthy
Effective listening and communication skills
A helpful and caring attitude
Understand the boundaries and limitations of the volunteer role
Discretion and confidentiality
Ability to recognize your own limitations and know when other support is needed, both for patients being visited and for yourself.
In good standing with your own Church/Faith/Belief community, with the necessary approval from that community
At least 1 years experience of pastoral work in a caring environment
Excellent communication skills
Ability to relate within an ecumenical and multicultural setting
Relevant basic qualification or be working toward same (e.g. NIHCA Healthcare pastoral visitors’ course; Clinical Pastoral Education)
Willingness to undertake ongoing training in the role
Satisfaction in helping others
Part of a committed team caring for others
Training and support will be given
Reasonable travel expenses may be claimed
Personal learning and development
Complementing and supporting other staff
Enhancing existing services
Improving quality of care
When someone expresses interest in becoming a chaplaincy volunteer visitor that should be passed promptly to the Lead Chaplain
The Lead Chaplain, in consultation with colleagues, will arrange initial conversation with the person
Prospective volunteers are required to visit with chaplains (generally two different chaplains) for 4-6 sessions to get a flavour of the role and for the chaplains to get to know more about the person. If required, additional sessions will be arranged
After that there is an informal interview with two chaplains
If all goes well, we proceed to the paperwork, i.e. application form, AccessNI, Occupational Health check and references.
A letter of authorization is required from the relevant church/faith/belief authority
It is strongly recommended that all chaplaincy volunteer visitors have already completed or agree to complete the Healthcare pastoral visitors’ course run each year by the NI Healthcare Chaplains’ Association (NIHCA), or have suitable qualifications/experience
For more information, or to apply for this role, please contact the Parish Office.